Shipping policy

NORDVIVE Shipping Policy

At NORDVIVE, we carefully process every order to ensure a smooth and reliable delivery experience.

Order Processing

After your order is placed, it will be reviewed and prepared for shipment.

Most orders are processed within 1–3 business days. Once your order has shipped, you will receive a confirmation email with tracking information.

Delivery Time

We offer:

NORDVIVE Standard Delivery

Estimated delivery time:
6–12 business days after processing

Please note that delivery times are estimates and may vary due to shipping carriers, customs processing, holidays, or circumstances outside our control.

Shipping Costs

Standard Delivery:
€5.90

Free Delivery:
Orders over €149 qualify for free standard delivery.

Free delivery is automatically applied at checkout when your order qualifies.

Order Tracking

All NORDVIVE orders include tracking when available.

After your order has shipped, you will receive your tracking information by email.

Incorrect Shipping Information

Please make sure your shipping details are correct before completing your order.

If you notice an error, contact us as soon as possible:

support@nordvive.eu

Customs & Import Fees

We aim to provide a smooth delivery experience.

In most cases, applicable import handling is managed during the shipping process. However, customs regulations may vary depending on the destination country.

Lost or Delayed Packages

If your order is significantly delayed, please contact us and we will help investigate the shipment status.

Contact

For any shipping questions:

NORDVIVE Support
support@nordvive.eu